Forum Discussion

Seasoned Newcomer

5 years ago

Apex Legends crashes after splash on main account, backup account works fine...

Since the middle of Season 6, Apex on my main account crashes after the splash screen and a quarter turn of the loading "dial". Right to desktop with no error screen. I called EA support and they s...

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EA_Kent

Community Manager

5 years ago

Hi @Dr_McStuffins_MD,

This sounds like an issue we've been tracking for a bit. The Apex Legends team is currently investigating, but I'm afraid I don't have any time frame on when the issue may be resolved. Hopefully it will be fixed soon.

Thank you for bearing with us on this.

/Kent

Zebbedee
Seasoned Newcomer
5 years ago
Is there anyway that I can get my unlocks and in-game currency transferred to my other account? I wasn't able to complete my Season 6 Battlepass and did not buy the S7 BP or S8 BP because I figured the bug would've been fixed and wanted to keep all my unlocks on one account.
If it helps, it started happening after I uninstalled AVG Free from my computer. Not says that was the culprit, but that is the only thing that was changed that I recall from before, when Apex ran on my main account, and after.
Thanks,
Zeb