Forum Discussion
Product: Apex Legends
Platform:PC
Please specify your platform model. PC (FX-6300)
AMD or Nvidia Model Number AMD RX580
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? TheBojarski
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? any character
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Anywhere
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game.
Did your squad mates also experience the issue? Sometimes
How many matches had you played in a row before the issue occurred? It can happens any game
When did this happen? (dd.mm.yy hh:mm) 19.03.2019
How often does the bug occur? Occasionally (10% - 70%)
How severe is your issue? Major impacts to gameplay. Sometimes it makes me cry.
What happens when the bug occurs? Game crashes to desktop with/without an error window
What should be happening instead? ecstasy from pleasure process of a game
Steps: How can we find the bug ourselves? you should test the product on different configurations of computers
crash:
{
!!!unknown-module!!!: 0000000000000000
EXCEPTION_ACCESS_VIOLATION(execute): 0000000000000000
R5Apex: 0000000000359B3A
}
callstack:
{
kernel32: 0000000000099460
ntdll: 0000000000093398
ntdll: 00000000000185C8
ntdll: 0000000000029D2D
ntdll: 00000000000191CF
ntdll: 0000000000051248
}
registers:
{
rax = 32
rbx = 0x19AB7210
rcx = 0x00000001410B5FA0
rdx = 0x386C1CA0
rsp = 0x3285E0D8
rbp = 0x01000001
rsi = 0x19AB7210
rdi = 0x000000014BDA6860
r8 = 0x19AB7210
r9 = 0x19AB7270
r10 = 0x3285E180
r11 = 0x3285E1A0
r12 = 8
r13 = 0
r14 = 270 // 0x0000010E
r15 = 64
rip = 0
xmm0 = [ [-nan(ind), 0, -nan(ind), 0], [0xFFC00000, 0x00000000, 0xFFC00000, 0x00000000] ]
xmm1 = [ [-nan(ind), 0.5, -nan(ind), 0.5], [0xFFC00000, 0x3F000000, 0xFFC00000, 0x3F000000] ]
xmm2 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [-nan(ind), 0, 0, 1], [0xFFC00000, 0x00000000, 0x00000000, 0x3F800000] ]
xmm4 = [ [-nan(ind), -nan(ind), 0, 0], [0xFFC00000, 0xFFC00000, 0x00000000, 0x00000000] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}