Forum Discussion

7 years ago

Apex Legends crashes with no errors on startup - a new important clue

I'm writing following the instructions of ea technical support assistant. There is a new important clue about the crash at start, I mean the autoclose of the game with no errors at start (just after ...

EA_Blueberry

Community Admin

7 years ago

@Vulpes37 @NRG_SwooshBoyQ

Can you both add a DxDiag report so we can look at your system specs?

How to Pull a DxDiag

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

PC Troubleshooting

https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/

NRG_SwooshBoyQ

7 years ago

sure, attached.

DxDiag.txt99 KB

Vulpes37
7 years ago
Hi Blueberry,

attached. I can give you 1 more information. At moment I use a rtx 2070, but this problem occurred also before I bought this, using a rx 570.
DxDiag.txt84 KB
Vulpes37
7 years ago
one of similar things, both we have 7700k
NRG_SwooshBoyQ
7 years ago
The strange thing tho, any other Account works for me!