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Nate_Mac_88's avatar
Nate_Mac_88
Not applicable
7 years ago

Apex Legends crashing and closing

Constant crashing that I'm sure other players are experiencing as well. Just doing my part to report crash logs.

crash:
{
R5Apex: 000000000035A6E6
EXCEPTION_ACCESS_VIOLATION(read): 0000000001000019
}
callstack:
{
KERNELBASE: 000000000008669C
ntdll: 00000000000A80CB
ntdll: 000000000008FD36
ntdll: 00000000000A468F
ntdll: 0000000000004BEF
ntdll: 00000000000A33FE
R5Apex: 000000000035A6E6
R5Apex: 00000000004C04BD
R5Apex: 00000000004BFEA6
R5Apex: 00000000004C0297
R5Apex: 00000000004BEAB7
R5Apex: 00000000004C0852
KERNEL32: 00000000000181F4
ntdll: 000000000006A251
}
registers:
{
rax = 0x01000001
rbx = 0x00007FF73698E5F0
rcx = 0x00007FF71CBB6CF8
rdx = 0x00000232F0B2EF90
rsp = 0x00000068723FDE50
rbp = 0x00007FF71CBB6CF8
rsi = 0x00000232F0B2EF90
rdi = 0
r8 = 0x00000068723FDEB0
r9 = 0x00000068723FDEA0
r10 = 2047 // 0x000007FF
r11 = 0x00007FF73798F540
r12 = 8
r13 = 0
r14 = 196
r15 = 64
rip = 0x00007FF710EFA6E6
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [1, 0, 0, 1], [0x3F800000, 0x00000000, 0x00000000, 0x3F800000] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]

Typical Exception access violation that I've seen others post about. Hopefully all our logs will help out!

1 Reply

  • Hey @Nate_Mac_88 , I see that you are getting KERNELBASE normally tied to your windows account. 
     
    Try another window account with admin power and then try to run Apex to see if you get the same issue. 
     
    /Atic 

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