Battlepass season29 skin not being received

Hello, I bought the first split of the season 29 battle pass with the in game currency that I had from the last battle pass but I didn’t receive a skin called vapor runner for crypto. Ive received the dark web one but not the vapor runner. I’ve played and went all the way to level 40 where I should have earned and received the skin, but when the battle pass reset for the second split, it didn’t give it to me in my account. can I please get some help asap with this issue as it’s a relatively new occurrence because I feel hesitant on buying the second split battle pass if I’m getting issues like this.