Forum Discussion

EroDusk's avatar
EroDusk
7 years ago

Apex Legends Crashing at startup

When I launch Apex Legends from my Origin library, the EasyAntiCheat loading screen pops up. After it loads, it closes and takes me back to my Origin Library. I am very confused.
Previously, I had the "There's a problem with your game setup. Please reinstall the game," or something along those lines. I uninstalled Origin, Apex, and manually removed all registry keys of the two. After this procedure, I reinstalled everything and I am stuck at where I am now.

I've tried repairing EAC, I've tried editing GameDVR registries, I've tried giving Apex and Origin administrator privileges. I've even flushed my DNS, released and renewed it. I also applied the

"-quickstart" parameter in the Apex Legends properties to no avail.

My DxDiag is attached to this post. I would like any help I can get ASAP. I am really hyped for this game because Fortnite sucks.

Sincerely,

EroDusk

4 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    @EroDusk 

    Please try the following steps to help ensure your GPU is being used:

    1. Open the nvidia Control Panel
    2. Click Manage 3D settings
    3. Click the Program Settings tab
    4. Click the Add button
    5. Select the game from the list or click browse and navigate to C:\Program Files (x86)\Origin Games\Apex\r5apex.exe
    6. Select r5apex.exe and then Open
    7. Customise individual settings if you like
    8. Exit nvidia control panel and try playing.

    Thanks.

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.37,932 PostsLatest Activity: 5 hours ago