Dear EA, recently I haven’t been able to play apex because of a certain issue, it keeps kicking me out the game and telling me there’s been an error with apex, I already uninstalled and installed the game back like three times now and it’s still giving me issues with other games I can play normally but with apex I can’t. Please fix this
Community ManagerHey Vinny_kash12,
This PlayStation-specific error generally indicates an issue with the game installation. Please be sure you've checked for any updates and the game is on the most recent version.
After that point, rather than initializing your system, it would be best to try these steps from PlayStation's site to boot your system in Safe Mode. From here, you'll want to make sure there aren't any available System Software updates as well.
If you're fully up to date in both areas, you'll next need to try the option under Safe Mode > Clear Cache and Rebuild Database > Clear System Software Cache. Restart your system and try the game again after this completes. If the issue is still there, try going back to Safe Mode > Clear Cache and Rebuild Database > Rebuild Database. Please give those steps a try!
Thank you very much I will try that
Community ManagerNo problem Vinny_kash12!
While it's a different error code they may be related, so if you're still running into the same issue afterwards it could be worth trying the steps pinned to the top of this thread to see if there's any change.
Community Manager
