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mcJackerr's avatar
mcJackerr
2 years ago

Apex Legends Cross Progression Prompt Came but I got zero items from my xbox acc

I got the cross progression pop-up today and it said "start here" or whatever and I clicked it said "this my take a few minutes" I then was sent to the lobby and received none of my season 1-5 limite...
cross-progression
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hi @mcJackerr 

Thanks for the information, based on what you've described, did you by chance unlink the Xbox account from an older EA account to link it to the same EA account that Steam is tied to?

If so, this won't bring your items, progress, etc over as progress is stored on the EA account level, not individual platforms like Steam, Xbox, PlayStation, Switch, etc.

Thanks!

@Drei-Senpaiii Same to confirm your missing items from your Xbox on PC? If so did you unlink your account from an EA account? 

mcJackerr's avatar
mcJackerr
2 years ago
@EA_Illium I got in contact with another EA member and said that my xbox stats are on my old EA account because progress stays on the other EA account even if I moved my Xbox account over to the new EA account before cross progression it doesnt matter because when I earned my badges etc It was linked to my old EA account. This means all of my stats are on a random EA account and EA doesn't merge progress between accounts so there is no fix and 400 dollars and limited time battle pass skins are sitting on a random EA account...
  • nFChilis's avatar
    nFChilis
    2 years ago

    In short our progress and money went to waste. I did the same thing with my account a few months ago and I had the same problem as you, Ea doesn't even warn me about it.

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