Forum Discussion

4 years ago

Solved

[Apex Legends] display problem

Those things appeared after I have updated the latest version of Apex Legend. Sometimes I can't see half of the screen. How can I fix this? I have tried reinstall the game. Thank you.

EA_Kent
4 years ago
@wuwudog

It's possible this could be a hardware issue. It might be best to reach out to the manufacturer of your video card and see if they have any insight on what might be happening.

EA_Kent

Community Manager

4 years ago

@wuwudog

Would you mind posting a DxDiag when you have the chance? You can find more details on how to grab one at the EA Help website.

Once you have the text file please attach it to this thread. Thanks!

wuwudog

4 years ago

Thank you.

DxDiag.txt88 KB

EA_Kent
Community Manager
4 years ago
@wuwudog

Thank you!

Do you currently have Radeon Boost enabled in your Radeon Software? If so, can you try disabling it to test and see if that makes a difference?
- wuwudog
  4 years ago
  I haven't enabled it.
  - EA_Kent
    Community Manager
    4 years ago
    @wuwudog
    
    It's possible this could be a hardware issue. It might be best to reach out to the manufacturer of your video card and see if they have any insight on what might be happening.