Forum Discussion

Bartuu39TR's avatar
Bartuu39TR
4 years ago

Apex Legends Error 0x00000017

I get such a problem when logging into Apex Legends from Steam, what can I do? ( Graphic Card drivers and Windows UPDATED )
ashisokx's avatar
ashisokx
4 years ago

SOMEBODY PLEASE GET A FIX FOR THIS. i have having the exact same error message and it just keeps crashing and crashing my game. i am completely unable to play. i updated to the new season and was able to play season 11 just fine with absolutely no issues. now i haven't been able to play a single match. i have verified the integrity and it has come up with "two files failed to validate and will be required". i have no idea how to sort this, it just keeps coming up when i verify integrity. i have reinstalled the game which took AGES because i don't have the best internet and it's such a big file. i have reinstalled my graphics drivers. i have run it in admin mode. i am at a loss and i cannot play this game i adore and have spent so much money on. please someone help ☹️

EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
4 years ago

Hey, @ashisokx @Bartuu39TR @MAVERICK0073 can you try a clean boot to see if any programs are messing with APEX and turn off any overlay programs, such as Discord or Nvidia experience.

 

Can you add a Dxdiag so we can see what hardware and drivers you have? 

What client is everyone using to play?

 

Let me know if this works or not for you. 🙂

 

/Atic

  • ashisokx's avatar
    ashisokx
    4 years ago

    hello @EA_Atic ! thank you so much for the response, i thought i would be stuck forever. fingers crossed we can work this out.

    i did a complete clean boot twice and turned off all my overlays and still the crash came up. the only inconsistency is the numbers in the engine crash. it's still the same engine crash 0x00000017 but the numbers afterwards in the "offset" and "count" change.

    i have attached a dxdiag and i hope this can help in some way 🙂

    • ashisokx's avatar
      ashisokx
      4 years ago

      i was even able to reinstall the new season update but this still didn't fix anything. i assumed it was corrupt files but i'm honestly at a loss. pretty much giving up because i have tried every single thing i can think of and every single "solution" i've seen online. it seems to be that me and the two other posters are the only people that have had this error. or that have been unable to fix it perhaps.

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