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Bartuu39TR's avatar
Bartuu39TR
4 years ago

Apex Legends Error 0x00000017

I get such a problem when logging into Apex Legends from Steam, what can I do? ( Graphic Card drivers and Windows UPDATED )
EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
4 years ago

Hey, @ashisokx @Bartuu39TR @MAVERICK0073 can you try a clean boot to see if any programs are messing with APEX and turn off any overlay programs, such as Discord or Nvidia experience.

 

Can you add a Dxdiag so we can see what hardware and drivers you have? 

What client is everyone using to play?

 

Let me know if this works or not for you. 🙂

 

/Atic

ashisokx's avatar
ashisokx
4 years ago

hello @EA_Atic ! thank you so much for the response, i thought i would be stuck forever. fingers crossed we can work this out.

i did a complete clean boot twice and turned off all my overlays and still the crash came up. the only inconsistency is the numbers in the engine crash. it's still the same engine crash 0x00000017 but the numbers afterwards in the "offset" and "count" change.

i have attached a dxdiag and i hope this can help in some way 🙂

  • ashisokx's avatar
    ashisokx
    4 years ago

    i was even able to reinstall the new season update but this still didn't fix anything. i assumed it was corrupt files but i'm honestly at a loss. pretty much giving up because i have tried every single thing i can think of and every single "solution" i've seen online. it seems to be that me and the two other posters are the only people that have had this error. or that have been unable to fix it perhaps.

      • ashisokx's avatar
        ashisokx
        4 years ago

        @snaim2009 unfortunately not ☹️ it runs fine on origin so i’ve temporarily moved to there, but steam is still not working. 

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