Forum Discussion

4 years ago

APEX LEGENDS ERROR CE-34878-0

please help!
i can't play apex on PlayStation anymore because every time i load up the game, i get this error (in the subject) code come up.
i have tried everything to fix it, restoring my database, reinstalling the game, checking my ps4 and game is updated and initializing my ps4!
i got a ps5 the other day and i just set it up, downloaded apex on there and having exactly the same problem!

everyone that is in my apex legends club is having the same issues, EVEN ON XBOX.

i did contact EA, but they tried to say it was PlayStation related, even though, those on Xbox are having the same problem.
but i think its club related, however i cant get onto the game to remove the club as I'm the club owner and others cant get on to leave it.

it happened not long after an update for the game, which i why i don't think its PS related.

please, is anyone else having this issue? or knows how to fix it?

the new season is out today and i would really like to be able to play it :'(

28 Replies

EA_Kent
Community Manager
4 years ago
Hi @xzombiexcookiexx,

Have you had the chance to try playing again since today's update? Are you still running into the same error?
xzombiexcookiex
4 years ago
Hi @EA_Kent
I have, it's still the same issue ☹️
Lots of my friends are having the same issue and I just have no idea what to do ☹️
xzombiexcookiex
4 years ago
@EA_Kent its also not working on PC steam now too, everytime the game loads up and i go to press continue, the game just automatically shuts down.
EA_Kent
Community Manager
4 years ago
@xzombiexcookiexx

Ouch, I see. Thanks for following up and letting me know.

Did you also try logging into other accounts on PC? It still only happens when you're logging into the same EA Account that's connected to your PSN account?
xzombiexcookiex
4 years ago
i just made a new playstation account and it works fine, game loads and i can play it.
its only my other account that the error occurs ☹️
EA_Kent
Community Manager
4 years ago
@xzombiexcookiexx

Do you have a lot of friends on your PlayStation friends list? If so, can you try removing some friends to see if that makes any difference? I've seen some cases where that can actually help with crashes like this.
xzombiexcookiex
4 years ago
@EA_Kent i've deleted friends and its still not working.
just errors again after clicking continue.
EA_Kent
Community Manager
4 years ago
@xzombiexcookiexx

Got it, thank you for giving it a shot.

Do you know if anyone else in your club is getting a specific error message when this happens? If so, what is the error they've been seeing?
xzombiexcookiex
4 years ago
@EA_Kent On ps4 me and others are getting CE-34878-0
And those on ps5 are getting CE-108255-1
And those on steam aren't getting any error codes, it just shuts the game off fully.
My friend on Xbox doesn't get an error code either, her game just takes her back to the dashboard.
EA_David
Community Admin
4 years ago
@xzombiexcookiexx Hi, could you ask some of the affected folks to post in this thread, so we can gather info? Also can you post the Club name?