Forum Discussion

5 years ago

Solved

Apex Legends Flickering Pink Lights Glitch

Hello, i have a problem with Apex Legends.

It's some weird glitch were pink lights keep flickering while i'm playing. Similar to: https://answers.ea.com/t5/Bug-Reports/Can-t-see-anything-it-s-just-a-blobb-of-flashing-lights/td-p/7...

Last i played was season 3 and i had no issues. I played yesterday after updating the game and the problem began. I've tried updating my drivers (i have radeon software), updating windows and even re-installed the game. I don't know what's causing the issue and i need help to fix it. The pink flickering lights are covering my field of view making it un-playable.

Apex Legends - Texture flickering an | NVIDIA GeForce Forums

(not my picture)

EA_Kent
5 years ago
@Mrdotcomunist

Thank you for following up!

I wonder if this could actually be a driver issue of some kind. When you have a chance can you try rolling back to an earlier driver to see if that makes any difference at all?

/Kent

27 Replies

EA_Kent
Community Manager
5 years ago
Hi @Mrdotcomunist.

When you've got a chance would you mind sharing a DxDiag so we can take a look? For more details on how to pull one up check out the EA Help website.

Once you have the text file please attach it to this thread. Thank you!

/Kent
Mrdotcomunist
5 years ago
Thank you for helping me! Here you go:
DxDiag Apex fix.txt68 KB
JonnyBoiYoiYoi
5 years ago
same issue but how do i fix it?
Mrdotcomunist
5 years ago
Do as i did, attach your dxdiag file. Then wait for a response.
EA_Kent
Community Manager
5 years ago
@Mrdotcomunist

I appreciate it!

Have you been keeping an eye on your hardware temperatures while Apex Legends is running? What you're seeing looks like the kind of graphic artifacts that can happen when the GPU is running a bit too hot. I'm wondering if that might be happening here as well.

How do your temperatures look? Are they normal?

/Kent
Mrdotcomunist
5 years ago
@EA_Kent
I checked while in-game. The average temperature while in a match, was 65 degrees. The highest was 80 degrees celcius. I don't know, it could be the problem. It does'nt explain why the lobby is glitching out while the gpu temperature is at 50 degrees. Is there anyway i can cool it down without buying stuff?
/Mr.Communist
Mrdotcomunist
5 years ago
@EA_Kent
Yep, i cleaned my pc and it did'nt even hit 70 degrees when i was playing. I don't think the problem is my gpu temperature. It's something else.
/Mr.Communist
EA_Kent
Community Manager
5 years ago
@Mrdotcomunist

Thanks for checking! 80 degrees might be a bit high, but that should still be within the acceptable temperature range for most video cards.

What happens if you try starting up your PC in a Clean Boot before you launch Origin? If there's something else running on the PC that could be causing this, a Clean Boot might help to get around it. For more info on how to set one up check out the EA Help website.

Let me know how that goes when you have a chance. Thanks again.

/Kent
Mrdotcomunist
5 years ago
@EA_Kent
Im sorry, but that doesn't seem to be the problem either. I tried sevral times but the glitch is still there. I think the game localization can cause some issues. It's on a diffrent hard drive than it was before the glitch started ocuring. Im gonna re-install the game on the original hard drive and see if it helps. If you can think of any other problems, please tell me.
/Mr.Communist
Mrdotcomunist
5 years ago
@EA_Kent
Nope, even after re-installing it in the original hard drive the problem is still there ☹️. Again if you think something else is causing the problem please tell me.
/Mr.Communist