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ossehej's avatar
ossehej
4 years ago

Apex legends freeze

My apex keeps freezing after I finish my game and I have to close it and reopen it every time. Does anyone else have this problem?  - code error: Leaf & snake I’ve done all troubleshooting ea...
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
4 years ago

Hey everyone,

Thanks for sharing your details. 


The freezes on the banner screens are something we're investigating and working to get fixed. We appreciate the patience while we're looking into it. 

ossehej's avatar
ossehej
4 years ago

Do you have an estimated time when it will be fixed ?

  • kpxl3g3nd's avatar
    kpxl3g3nd
    4 years ago

    I'm having the same issues on Xbox and would really appreciate an estimated date/time for fix.

    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      4 years ago

      I'm afraid I don't have a time frame on when this might be fixed.

      We have seen some people mention that removing animated banner poses can help, so if you haven't already done that please give it a shot. I'm sorry I don't have more details to share on this, but I hope this is something we can get sorted out soon. 

      • kpxl3g3nd's avatar
        kpxl3g3nd
        4 years ago

        I already did that but I only play with random players and most of the times at least one of them has the animated banner.

        Thanks anyway.

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