Forum Discussion

Rasukay's avatar
6 years ago

Apex Legends Freezing After Jumping from the Drop Ship on PC 2020

Hi Dev Team,

Straight to the point...

Today have I played a few ranked matches and then I have stopped for a short break. A bit later when I came back.... the game just froze after jumping from the drop-ship each time I've tried to play a match. Please, see the video link at the bottom of this post.

History Log
>Playing from 8 months and no issues until today
>Windows 10 Pro with latest updates
>AMD Red Dragon 8GB / GPU
>AMD Ryzen 7 / CPU
>24 GB RAM

--Last game with Caustic on ranked
--Exit
--I have Defragmented and Optimized my SSD
--Cleaned the PC cache through the Disc Cleanup
>I've done this many, many times and doesn't affect Apex or any other of my games!

--Started Apex Legends
--The game started to freeze after each time I jump from the drop-ship
--The game freezes in training mode as well

>Repair the files from Origin = Doesn't work
>Uninstall and install the game and Origin client twice = Doesn't work
>Uninstalling and installing the game with new account = Doesn't work

>Cleaned all files from AppData and other folders
>Restarted the PC multiple times
>Latest PC drivers

If any Player or Dev may help me to resolve this issue I'll be very happy to play one of my favourite games again. Please, respect this request as I spend a lot of time playing, also I would like to use my Premium Battle Pass time as much as I can because right now is just wasting it...

Video Link / Google

https://drive.google.com/file/d/1155TipjbInPe_uFLa6_UqNluVC-3eTEM/view 

Kind regards,

Rasu

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