Forum Discussion

3 years ago

Solved

Apex legends, infinite loading screen and data centre downloading 0

my game it either giving me an infinite loading screen or date centre: downloading 0 I tried reinstalling the game and changing DNS server but still same problem my specs are AMD RYZEN 5 RTX 30...

Happy7388
3 years ago
Thank you for your quick response.
Before I saw your message I did some further tests on my own which seem to have solved the problem.
I am not sure if what I did was responsible for solving the problem though.
What I did when it finally worked again was the following:
-) steam version, steam overlay disabled
-) used the DNS IPs you provided, v4 and v6 (google dns afaik)
-) my firewall was disabled
-) used a VPN client (the VPN client is what this test was about)
For some reason the loading screen finished and told me to enable steam overlay to sign in with an ea account (I had unlinked my ea and steam account in another test a few days ago).
So I restarted the game with steam overlay enabled, linked the accounts and it worked again.
Afterwards I undid my changes step by step to figure out what could have solved the problem.
disabled steam overlay --> disabled VPN --> enabled firewall --> set DNS back to automatic --> restarted PC
After each of these steps I started the game again and had no problems.

Happy7388

3 years ago

Thank you for your quick response.

Before I saw your message I did some further tests on my own which seem to have solved the problem.

I am not sure if what I did was responsible for solving the problem though.

What I did when it finally worked again was the following:

-) steam version, steam overlay disabled

-) used the DNS IPs you provided, v4 and v6 (google dns afaik)

-) my firewall was disabled

-) used a VPN client (the VPN client is what this test was about)

For some reason the loading screen finished and told me to enable steam overlay to sign in with an ea account (I had unlinked my ea and steam account in another test a few days ago).

So I restarted the game with steam overlay enabled, linked the accounts and it worked again.

Afterwards I undid my changes step by step to figure out what could have solved the problem.

disabled steam overlay --> disabled VPN --> enabled firewall --> set DNS back to automatic --> restarted PC

After each of these steps I started the game again and had no problems.