Forum Discussion
Recently my game has been crashing more frequently, it use to be rare but it now common problem for me
The error message says "The instruction at 0x00007FF7ADA9F376 referenced memory at 0x0000000001000019. The memory could not be read."
It usually happens when either loading into the game or whilst dropping. I've tried repairing my game files but that didn't help.
- EA_Darko7 years ago
Community Manager
Sorry to see that you are having issues @killer_dom1123.
Can I ask what version of Windows you are running?
I have seen a number of people fix this issue by installing that most up to date version of their OS, can you go ahead and look to see if there are any updates for yours.
If nothing works can you grab and share your DxDiag: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Darko
- 7 years ago
Thanks for your reply,
I'll try to update my windows 10 and see if that has any help, cheers.
- 7 years agoI'm not an export on the subject but I've gotton this error and i fixed it on my pc.. It doesnt mean its going to work for you because it was my samsung ssd (rapid mode enabled) I think rapid mode does something with the ram to make it run faster but makes a problem
- 7 years ago
I don't have a Samsung SSD, thus I don't have Rapid Mode on my drive and I'm getting this error probly 2 out of every 3 games. it either happens as soon as I begin to drop into the map or at a random point in the middle of the game. My setup is listed below. I've heard people say that updating to Windows 10 fixes this problem, but in my opinion, this shouldn't be required of the community to play a game.
Windows 7 Pro
Intel i5-760
16GB DDR3 RAM 1333Mhz
GTX 1050Ti
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