Apex freezing in menu on laptop, require hard reboot

I have the same problem as well. I tried all the possible solutions available on the internet, but in the end I decided to wait for the mid-season update. After updating, the issue is still present. The problem has been ongoing since mid-December.

 Having the same issue, 100% replicated. No available solution. tried everything with ChatGPT. It said to roll back to Windows 10 22H2, I don't want to do that.

i already try to get back to windows 10 and it doesnt work :( i was hoping for the update yesterday to fix it but nothing change

Indeed, even reverting to all the old definitions/drivers that were previously stable did not help. The issue seems to be more widespread among laptop users.
I would also like to add that the processor usage reaches 100%, while the graphics card does not exceed 70%. All indicators appear to be normal except for the CPU usage. I even decided to make sure that the game was not running on the integrated graphics card, and indeed it was running on the dedicated (external) GPU. Therefore, I do not know exactly what is causing this extremely high CPU usage.

yep i confirm my too reach 100 cpu usage but i try it in other game and if it reach 100% the other games dont crash. so i dont know maybe apex continuously run it at 100% thats why it freeze

I believe the issue is related to shader loading in the main menu, as I noticed some strange stuttering, as if there is a heavy load during the background animation.

hi it seen that they fix it i lauch apex and everything seem to be fine

Yes, it is indeed working. Thank you for the observation.
I will try testing it today and tomorrow to make sure the issue has been completely resolved.