Forum Discussion

HotdogSafari's avatar
HotdogSafari
7 years ago

Apex Legends Instruction at * referenced memory at * Memory could Not be Read

Hello!  I keep getting an error message in Apex Legends. Seemingly randomly while in game, my game will crash and I will get an error message somewhere along the lines of "the instruction at Dx3f57 ...
Delovour's avatar
Delovour
7 years ago

I have started playing apex legends a few days ago at first everything was good then I start having crushes that's probably because I had 4 GB ram so today I upgraded to 12 GB ram have gtx 960 windows 7 3.50ghz so i have good specs to run apex but is till experience crushes i get "the instruction at 0x0000000 referenced memory at 0x0000000 the memory could not be written click ok to terminate the program and I also have this crush the instruction 0x37de7c7 memory at 0xfffffffff The memory could not be read click ok to terminate the program " I love this game but if its gonna keep crushing every second game I'm just gonna stop playing this because it ruins the experience and makes me frustrated every crush

Konform103's avatar
Konform103
7 years ago
It's not just apex legends.. I get this issue when restarting windows 10 (same error from windows explorer) i dont get that error all the time but it says something that it's maybe related to the os.. It's a well known issue in windows 10.. I dont know how to solve this in your case.. If you have time post a screenshot of your visual c++ installs in windows programs, post a Dxdiag and post a screenshot of windows virtual memory settings
  • Delovour's avatar
    Delovour
    7 years ago

    i have windows 7 i did everything legit i windows updated i disabled anti-virus updated drivers everything i could do but it keeps on crashing im so angry from this i had a perfect game and boom crash that's annoying apex fix your servers i cba playing that rn

    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      7 years ago

      You can see this issue @Delovour and @Konform103 if you are running an older edition of the Windows OS or don't have it fully up to date. 


      Best thing to do is go ahead and ensure that you have the most up to date version of your OS installed.


      Darko

      • Delovour's avatar
        Delovour
        7 years ago

        i updated everything yesterday it worked for 3 games in a row then ihad to go today i played 3 games too but the 4th game i got the same crash but that was when i changed the settings to meduim maybe thats why?

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.37,937 PostsLatest Activity: 3 hours ago