Community ManagerHere are some additional steps I found that worked for Legends in this discussion: https://www.reddit.com/r/apexlegends/comments/axratq/nvidia_driver_41935_for_apex_legends_fixes_dxgi/
Can you try these next? The DxDiag you have attached shows your C drive close to being full. I've seen others with memory errors/crashes when their C drive was low on space. Can you clear some things up so you're over 30GB?
@EA_BlueberryDid all those steps and it doesn't help. It's not that the game doesn't run, it seems to leak something somewhere and eventually crash. I'm not techsavvy enough to pinpoint it, but afterwards my PC actually needs like 5 minutes to run properly again, because it slows down EVERYTHING. So yes, lowering settings and disabling programs obviously makes it crash less, because it takes more time to fill up whatever it is filling up. But then it crashes anyway and keeps crashing, consistently with the reports so far.
If i start it an hour later, i can again play for a short while, but it crashes eventually the same way. I tried all the solutions, could you finally forward it to the devs???
Community ManagerIt's been sent up for investigation. I went back through all the pages in this post and grabbed links to all the replies that help fix this for others to share with everyone here in case those were overlooked. I asked for DxDiag reports a while back and we are currently at 4 total. If any experiencing this can please attach a DxDiag report that would help us greatly. Seems like an extremely frustrating error to come across, especially if you were in a close game. We'll report back as soon as we can on this.
How to pull a DxDiag report
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Workaround fixes identified in this post:
I am also getting this crash more frequently (three games in a row). It happens when I jump out of the drop ship, turn my legend too fast, looting items, etc, and otherwise for no apparent reason such as standing in a location. I am running on a windows 7.
This is a coding problem.
I doubt any workarounds will fix it.
Very frustrating problem! I keep getting this very randomly. Yesterday evening crashed only once in a ca. 10 games and this morning I have gotten it 4 times in 5 games??? Super random memory crash. Doesn't matter if its early game or late game, no pattern to be seen ☹️
Attached my dxdiag text here.
Enjoying the game when it works but this is very frustrating and also super annoying to squadmates when you never know if you can finish the round or crash.
Error numbers on crash screen are different almost everytime.
I also have the same issue. Here is my DxDiag.
This issue didn't seem very prevalent at launch, like 1 in 20 games for me, now it's quite frequent... sometimes 5 games in a row
Similar to other user's experience, my errors primarily occur most frequently when a.) dropping from the drop ship b.) turning the screen quickly ... although occasionally near the end of the match booo
Have tried some of the suggested fixes in this thread but not all.
here you go :]
The number of crashes increased tremendously since tuesday (03/05). Happened in all my matches today, even after I tried every suggestion I could find here. I used to play be able to play normally with medium-high settings too, so its very strange.
dxdiag in case it helps somehow
new nvidia driver : https://www.millenium.org/news/325818.html
But same issue.
I lowered to 6GB in game settings and fps max 75 and no crash. Nice workaround.
Community Manager
