Forum Discussion

Tonklav123

Seasoned Newcomer

16 days ago

Apex Legends is freezing

After I clicked the Continue button in the main menu and then apex is freezing

freezing

EA_QueenBee

Community Manager

16 days ago

Tonklav123,

The freezes are showing up in your DxDiag alright, but unfortunately it's not immediately clear as to what's causing them. It's not likely to be an EAC issue though. Are you playing on Steam or the EA app? If you go to the start options for your game, try adding "-dx11" (without the quotation marks). If you need some help with that, just let me know what launcher you play on and I can offer some specific instructions.

Tonklav123

Seasoned Newcomer

16 days ago

I'm playing through Steam. I tried adding -dx11, but it's still the same.