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dwalsh27's avatar
dwalsh27
6 years ago

Apex legends keeps crashing before I even land on Xbox one x

Hi, I have been having major issues with apex legends the last couple of weeks. Every single game without fail my game will crash and make a horrible buzzing noise before booting me to the dashboard....
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
6 years ago

Hey @dwalsh27 if the issue was with APEX Legends then I would be seeing many more reports of this. That I am not would mean that this is most likely a system issue. 

It's no harm reaching out to Xbox support to see what they can recommend. 

Darko

dwalsh27's avatar
dwalsh27
6 years ago
@EA_Darko Have spoke with Microsoft and tried full reset and had same issue! Now doing a full Factory reset Xbox guru said that if this still persist then it’s definitely not a hardware issue and an issue with account synchronisation on apex which means it is definitely an issue on you end! Said if apex sends me wrong info it will cause it to crash. Says this is extremely rare but does happen from time to time! Would also explain why I have had this issue previously for it then to randomly just fix itself




  • dwalsh27's avatar
    dwalsh27
    6 years ago

    Final step for me now is to reinstall again! Make a new profile. If it’s let’s new profile play but not my original where I have spent all the money then it’s an issue with you guys and I am entitled to full refund he says... hopefully it won’t come to that! Can you help with that if it does? 

  • Iamurdeath's avatar
    Iamurdeath
    5 years ago

    This is 100% an Apex issue, it started in season 5 when they added the rejoin feature I constantly get kicked or have the game crash and get server timeout errors. Man fix your game Apex because it’s broken terribly atm. 

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