Community ManagerHey @dwalsh27 if it was an issue with the game then we would be seeing more reports of this. At the minute it does not appear that this is an issue that many people are facing, I played APEX Legends for a couple of hours last night on Xbox One and saw no issues. As such, and from your description of the issue it would appear to be a system issue and not a game issue. As for why it does not happen with other games, this can happen. On my first Xbox One, I had a similar issue where a loud grinding noise would be heard and then the system would crash. It only occurred when playing a certain game with all other games working fine, I ended up sending the console back to Microsoft who found an issue with the laser even though the game affected was a digital one.
Do you have multiple hard drives connected or have you upgraded your original one?
Darko
It's a problem with the game. I'm seeing it as well and I've reinstalled and done everything else I can think of on xbox
Also having this problem. Crashes and takes me straight to the dashboard at least 5+ times a day, and i only play for a few hours. It’s extremely frustrating. Doesn’t happen with any other games.
I'm having the same issue playing on my Xbox one x, I've tried everything! Nothing will work, I can barely get into a game and then before I even land my audio starts to cut out and then about a minute into landing the game completely freezes and I cannot even quit the program from my dashboard or do a shut down. I have to do a hard reset to even get out if the glitchy trash. This starting happening the day the most recent update came out and no other game I own has had any issues playing. I have solid hardwired internet. I uninstalled and reinstalled 3 times and have reset cache, changed setting..factory reset and I've spent over $100 dollars on apex packs and skins and yet I can't even * get a fix
Community Manager
