apex legends keeps running after close
Hi, After playing Apex Legends, i exit the game but it shows that its still running, but in the task manager there is no task for apex legends running. however the system process is using a lot of p...
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@yMelot IT WORKS! NICE MY MAN. U are a Hero!
@PaokoSalame are you able to close and reopen the game?
EA_KentCommunity Manager
What happens if you try launching the game with a different Admin User account in Windows? If you need more information on how to create a new Admin User check out the Microsoft Support website.
Once you have a new account try launching Apex Legends again and see if you're running into the same issues. Let me know how it goes when you can.
/Kent
- @EA_Kent yeah no improvement same problem. Also if I log out of one account and move to another the system process continues its previous behaviour of drawing high power.
No improvement even after the update. please help.
- @silverspike230 I was at origin. Today the problem is happening again in steam
I'm still facing it on origin. Even after the update for the new event.
- EA_Kent
Thanks for the updates!
I saw someone mention they tested this on a different PC on the same account and were able to replicate the same issue. That got me wondering, does this happen with other accounts, or is it specific to one in particular?
If it's possible to try logging into Apex Legends with a different account can you give that a try and see if the same thing is still happening?/Kent
- @EA_Kent i tried it on my PC with 3 of my friends accounts, same results
This issue happened right after the anniversary collection event ended. I assume the small 11-20mb patch that triggered the anniversary event off was the cause of this. Prior to that there was no issue.
- EA_Kent
Thanks for the additional info, everyone. I'll reach out and see if I can find anything out.
/Kent
@EA_Kent Please hurry, its causing a lot of worry every time i want to play.
- @EA_Kent If I restart Origin, the "Play" option is lit and I am able click it. However, Easy AntiCheat starts up and then I get an error message:
"Launch Error: CreateFile failed with 32." the system continues to draw high power. its definately issue related to EAC.
- EA_Kent
Interesting info, thanks! Do you currently have Valorant installed on your PC, by chance? I've heard of some cases where Vanguard, the anti-cheat for that game, and EAC might not play nice together. I'm curious if that might be happening here as well.
/Kent
- @EA_Kent no i don't have valorant.
- EA_Kent
- @EA_Kent Any possible solutions?
Hi kent any thought how to fix this?
i think its a procces of Easy anticheat when we exit the game.
i think
- EA_Kent
I've passed this along for a look, but unfortunately I don't have any updates to share at the moment. If I do hear anything back I'll let you know.
/Kent
- @EA_Kent Please push for a resolution. this is affecting a lot of people with older pcs
i try this solution provided by an user and works !!!!
I had the same problem, but I copied all the files that are inside the EasyAntiCheat folder where the game is installed and pasted the files into Program Files (x86)> EasyAntiCheat. It worked for me.
thanks to gabrielviol0
EDIT: sorry the bug comes back....
may be could be coincidence
i cant play APEX with this annoying trouble OMG 2 weeks for now on....
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