Apex Legends lag/stutter issue on Xbox one
Since season 9 launch the game has been pretty unplayable. I am getting massive amounts of lag/stutter spikes mid game. It almost always happens during a fight but will also happen if I am just runni...
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EA_Aljo
Community Manager
Community Manager
We are aware of these reports. If we find any issues that are being investigated, an announcement will be made on our official channels. Until then, we'll have to go through connection troubleshooting.
Thought I was the only one with this problem, the game is literally unplayable for me
Settle in, we're looking forward to see fluid mobile gameplay of Apex while we stink behind PC updates. Drip in
i'm also having the same lagg spike issues aswell, your help would be greatly appreciated !
- @vM_Tilt good luck, I quit the game and glancing here for anyone resolving the issue
- @hggrreew1111 Yeah that's where i'm at aswell, the lagg spikes are so bad it makes my game play horrible and my skill level has gone down the drain cause of it. It's un-playable.
I ditched playing Apex on my Xbox One about 2 months ago because the game servers were horrendous most of the time.I bought a PS5 about 4 weeks ago & transferred all my PS4 data over to it but for 3 weeks Apex has been unplayable with Ping well over 100ms consistantly even though the Data Centre London was saying Ping at 20ms.I've been able to play a handful of games with seemingly low ping settings to start with only to be met with frequent lag spikes that fluctuate between 20s to 300ms.The high ping mostly seems to occur when several enemies appear on screen (the most infuriating time).Constantly having either my character freeze & the enemy freeze makes the game pretty much unplayable for me now.Season 9 has been the first season in which I haven't or wont purchase the battle pass because personally I don't have the stomach to grind out to Level 100 with the consistant server & lag spike issues that occur.
- EA_Aljo
Hello, @vM_Tilt @Redmattgame
Are you playing on a wired or wireless connection? Also, have you gone through any troubleshooting yet? If so, what steps have been performed? Thank you!
- EA_Aljo
You may want to look into getting your own modem and router. That often provides for a much better connection and it gives you a lot more freedom with managing your router settings. Have you tried alternate DNS settings? If not, try these steps. From the Xbox One screen, go to Settings > Network > Advanced settings > DNS settings > Manual. (If Settings doesn't appear on the home screen, select My Games & Apps, then Settings). From there, enter the Primary DNS as "208.67.222.222" and the Secondary DNS as "208.67.220.220". If that doesn't help, try using the google DNS servers which are: primary alt number 8.8.8.8 - secondary alt number 8.8.4.4.
- EA_Aljo
Thanks. The router connection is better. It's fluctuating. Which is pretty normal, but your pings are staying within acceptable limits. It gets a bit high as you get closer to the sever. That's normal also since the test server is most likely across the country from you. Can you try opening the ports for Apex. They are listed here. Chances are good you could use a modem and router upgrade though. You're pretty limited with not having access to editing the settings. Not having QoS can also mean your router isn't really good for gaming.
- EA_Aljo
You can google the instructions for opening ports. There's some good help as well at www.portforward.com. As far as a recommended modem and router goes, there's a lot of options and it really depends on what your budget is. I imagine there's some good information online for gaming network equipment.
- @EA_Aljo here’s a video of example of it occurring in game, it happens on next gen consoles too.
https://www.reddit.com/r/apexlegends/comments/nzd1yq/xbox_one_stuttering_anyone_have_this_issue/?utm_source=share&utm_medium=ios_app&utm_name=iossmf - @ANG3LxOFxDEATH7 Yup exactly * horrible
The only "lag spikes" I ever get were on Xbox One and it was due to hardware restraints, not my internet. Found that out after far too many tests, resets, clears and uninstalls.
- @ANG3LxOFxDEATH7 That link says Xbox One... The guy in the comment does say it happened to him on PS5 though.
So frustrating this isn’t being looked in to. There are so many posts on Reddit talking about the same issues.
it isn’t a connectivity issue.
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