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ERICGreen420's avatar
5 years ago

Apex legends not loading

okay so I recently got a new system I sold my old system a while ago and I cleaned it completely off I downloaded Apex legends and I noticed that when I click continue on the front page it'll load for a second bring me to my homepage not show me any of my Apex coins or anything and then we bring me back to the Apex legends continue screen I'd like to know if anyone else is having this problem and who to contact cuz I've spent some money on this game...... This season looks very carelessly put together for instance the fire opening looks like something you put together in the worst Photoshop app that's out there if it exists the second picture was supposed to show you what the screen look like but it pops back to the continue screen very quickly

8 Replies

  • @ERICGreen420 if you can see black loading screen for few seconds, then black lobby screen for a split second and then you are getting back to main menu without any error message then try this.

    Step 1: Disconnect from the internet when you are in the loading screen ends (around 4 seconds)

    Step 2: If successful, it will into the lobby screen. Then connect again to the Internet and spam to collect all rewards Do this fast it's important!
    Step 3: 
    If this didn't work, try again it could take a couple of tries. If you try this on steam and it doesn't work, try this with the Origin client.

  • ERICGreen420's avatar
    ERICGreen420
    5 years ago
    @SchranklsUncle it seems to be exactly what you explained so what I've done so far is just delete it and re-downloaded it I'll try what you said here
  • @ERICGreen420 however this method works if you are not getting any error messages when you get back to main menu. People said it takes them some time to figure out the correct timing when to disconnect the internet.

  • ERICGreen420's avatar
    ERICGreen420
    5 years ago
    @SchranklsUncle Ill keep you posted just finishing the download so I hope it works I'm surprised there's no chat directly with ea to help people when there in a jam they should look into it
  • @ERICGreen420 Man I am facing an issue where I am getting sent back with error message for 4 days, so far no other response than they are aware of it and we need to be patient, however I have been messaging with some people who are facing the same exact issue for a month already.

    But if you are not getting any error message in main menu there have been plenty of people that this solution worked for so be happy.