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KingNesian's avatar
KingNesian
6 years ago

Apex Legends on PS4 Stuck on black loading screen!!

What do I do? Since the Halloween event update it has completely crashed me out of Apex. I’ve uninstalled and reinstalled twice, deleted all info and storage on EVERYTHING in my PS4 and it just will ...
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
6 years ago

Hey, @KingNesian 

Try rebooting your network and power cycle the console. If these steps below don't work, it sounds like you might need to make a slight configuration to your DNS. See this post: https://answers.ea.com/t5/Technical-Issues/Apex-Legends-Stuck-on-the-loading-screen-PS4/m-p/8164085/highlight/true#M50303

Reboot the power to the modem/router

  1. Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.

PS4:

Power Cycle

  1. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
  2. Turn it back on after 1 minute. Launch the game.
  • BlueArrrow's avatar
    BlueArrrow
    5 years ago

    This is happening to me after the season 9 update Please help

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