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BobitsApex's avatar
5 years ago

Apex Legends Performance issues (PC)

A few while ago, i downloaded Apex back to my PC and the last time i downloaded it, everything worked fine. But now that im trying to play it, im facing multiple performance issues, such as: Being teleported back to an spot, running really fast, (Due to an performance lag i guess?) Critical dropping FPS, Textures constantly loading in and out again, Enemys and teamates sometimes stopping or stuttering and finally crashing. I tried resolving the issue mutliple times by lowering all my settings and aiming for an downer FPS, but it still doesn't work and is pretty unstable. My specs:

i5-3570 3.40 Ghz 3.80 Ghz
Gtx 960 (Amp! Zotac Edition, Vram 2 Gb Gddr5.)
16 Gbs, DDR3, Ram. 

Settings i used:

Resolution 1920 x 1080, Budget Streaming: Very low, Field of View: 100, Target FPS: 60, Anti Aliasing: TAA, Texture filtering: 8x, V-Sync: Adaptive and everything else is disabled. 

I don't know if another information is required, if so, feel free to comment it down below. Also, if someone could recommend me settings for it that would be great too. (I dont really care about graphics, more about gameplay.) However, if there's another issue with my Specs or something, plese feel free to tell me, that would be awesome. P.S: My Internet is not the problem since there are no Red Signs up there and my Ping is always around 30-50. 

3 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @BobitsApex,

    The system specs you listed here should be ok, so I'd definitely suggest going through this article for some additional troubleshooting:

    https://help.ea.com/en/help/pc/pc-graphics-troubleshooting/#updatedrivers  

    In particular I'd check to be sure your drivers are up to date as that could cause some of the issues you're seeing. If they are currently updated it may be worth a clean uninstall and reinstall of the drivers to be sure there weren't any related issues in the recent update.

    While you mention not seeing any spikes in your ping or symbols indicating a connection problem, a lot of the symptoms you're calling out here are pretty common signs of connection issues so it may still be worth going through the steps here just to be safe:
    https://answers.ea.com/t5/Technical-Issues/Zeel-s-in-depth-Troubleshooting-Guide/m-p/8310218/highlight/true#M72354 

    If you find yourself still having the same problems after all that, feel free to attach a DxDiag file so we can get a bit more info on what may be going on, thanks!

  • Thanks for Awnsering my question. Unfortunately, i didn't find the solution i was looking for on the links you attached to your post. However, i have updated my Graphics card Driver to the newest to see if it resolves the issue, but badly it didn't. I followed the steps for an DxDiag file and im going to send it here now. Hopefully, something can be found and i can resolve this issue. To add more, to the problem i have, it is that the graphics dont load correctly and are blurried from time to time, that im still being teleported sometimes, (However, i checked it and its not due to my internet connection.) and when starting up the game, the Fps is very low 8-40 and is struggling until it goes up to the targeted frame rate and stays there. Also, due to the games Fps being not targeted before, i am using RivaTuner Statistic Servers to target the frame rate, since although i downloaded it over steam, the command i inputted didnt work. 

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Thanks for attaching that info @BobitsApex.

    There are a number of Windows errors showing up here, so it may help to run the System File Checker tool and be sure you don't have any Windows updates pending afterwards. 

    Going through a Clean Boot after that can help make sure no other programs are conflicting and causing the issue as well, so that would be the other step to try in this case.

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