Community ManagerHey all, if seeing this issue can you share your DxDiag with me?
Darko
Stop asking people to do stuff, no need for dxdiag or flushdns
THE PROBLEM IS ON EA END NOT OURS
Stop fooling them to believe they need to "fix" it on their machine.
It's 100% ea servers related problem
Yesterday at one point it was fine, now again it's stuck on black screen, ON THE EXCET SAME TIME.
fix the server issues or fix the patch, there is nothing we can do to make the game connect.
Yesterday there were more then 1,000 reports on server status pages, about connection issues, and still you asking people to do stuff , ignoring your end completely.
even now there are reported issues all over.
I agree wi JoSlatermill....
No one had zero problems before the update... and all of a sudden averything broke, and WE need to do stuff and send DxDiag...
Seriously...
Cant you admit you introduced some bugs (seems to be an habit tho) and say you are working on it?
This is a server issue not a people or hardware issue
Community ManagerHey @JoSlatermill when posting on AHQ please do so in a polite and constructive manner and do not abuse formatting.
In this thread alone, the OPs issue was fixed through basic troubleshooting as a result of issues that appeared in the DxDiag.
If you are not interested in assistance in fixing the issue that is fine but others are looking for help.
Darko
I am also experiencing same issue and I use steam.
I have to wait 7 mins for the error msg to pop after the infinite loading phase to be able to connect
Attached my dxdiag as well
Im also stuck at black loading screen and cant enter the lobby. I tried the sfc thing and flushing dns but its no good.
None of the fixes suggested ITT have resolved the issue for me. So while I agree that users shouldn't lash out, I think we're allowed to be angry over the fact that the game we've spent hundreds of dollars over suddenly no longer works.
@JoSlatermillI Agree with you. Please EA Stop asking people to do this or that, and do you JOB, fix your BUG that would be awesome. And I don't see where that was not polite. All I see is people getting angry et frustrating (as me) and trying to stay calm and polite.
Community Manager
