Forum Discussion

7 years ago

Solved

Apex Legends Stuck on the loading screen

So yeah, having the same problem a bunch other have. tried everything, cant "link" my steam account. thouse i dont have the history of a link, i cant remember they said. "HEY remember this link" b...

FleakyPotato
7 years ago
Either the Clean Boot boot or the change in DNS to 1.1.1.1 did the trick
My card goes on DNS change

EA_Blueberry

Community Admin

7 years ago

For those of you suffering an infinite loading screen can you please attach a DxDiag so we can take a quick peek at your PC specs?

How to Pull a DxDiag

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Patch 1.1 was just dropped yesterday for Apex Legends. Try right-clicking on the game in Origin and select "Repair" to see if that helps correct any corrupted files that might have happened during the download.

If you are running any third party programs while playing, try disabling them before launching the game to see if they could be related.

How to Perform a Clean Boot

https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

FleakyPotato

7 years ago

Heres the DXdiag file. And this is now a complete new install.

DxDiag.txt84 KB