Forum Discussion

4 years ago

Apex Legends "Unable to connect; reservation timed out"

On my first 3 games on a different map or when I first get on apex, the game freezes when I have to select my legend. Then it gives me code:net. I try to get back into the game but now I see the drop...

EA_Atic

DICE Team

4 years ago

Hey, @Village1234 have you tried our connective guide and see if that helps?

Let us know what you tried.

/Atic

Village1234
4 years ago
@EA_Atic I have taken a look at the "Connection troublshooting" article and nothing has worked. I am only 6 feet away from my router and I have no trouble browsing through the web or with playing any other games. The servers appear to be running and I've tried different DNS servers. I can also send you my UO trace results if you think that will give you more information of why I've been having this issue.
- EA_Atic
  DICE Team
  4 years ago
  Hey, @Village1234 can you try to do a clean boot to see if any programs are messing with APEX and turn off any overlay programs, such as Discord or Nvidia experience.
  
  Can you add a Dxdiag so we can see what hardware and drivers you have?
  
  Let me know if this works or not for you. 🙂
  
  /Atic
  - Village1234
    4 years ago
    @EA_Atik I tried running a clean boot but i still got a few code:nets until i got "unable connect; reservation timed out". Here are the Dxdiag results.
    DxDiag.txt83 KB
Exotichunter883
4 years ago
Pls fix it i have lost rp and lost games I’ve could’ve of won