Hey all, another user was able to resolve their connection issues by following these steps.
I have done all these things, still nothing works
Community Manager@growndan Have you been able to play Apex before or has this always happened?
I was only able to play 1 game and since then, nothing
Community Manager@growndan Please run the UO trace in these steps http://bit.ly/ConnectivityBTS under "Test Your Connection" and post the results so we can determine the cause of the connection problem.
I have done that
see below
same as me
Ok my friend just tried to play with my account and he didn't experienced any problem. Unlike me he didn't get disconnected from the servers after the match and he was able to join a new match right after the previous one ended.
So this makes me believe the problem is my router (didn't try to play in his account yet), the question is what. The weird thing is that I never experienced anything similar in any other game and I play a lot of multiplayer games.
Same here I’ve never had a problem with another game BR or just any game in general. Makes no sense cause I have a new router and great internet.
@EA_Cade wrote:@growndan Have you been able to play Apex before or has this always happened?
Sir I’ve been unable to play Apex at all. And before it, I was unable to play Anthems 2 demos. I have Anthem pre ordered and I’m concerned I won’t be able to play either of these EA games
same problem...won’t connect to EA servers. 2 calls to help desk and tried every fix they suggested. Even re compiled by system, created all new PSN, ea, PS4 accounts. No luck.
and they nicely asked me to be pantient. I will, but I’d love to fix this. I’m on PS4
Please help. Thank you
I was playing playing at my apartment for about 4 days with a connection error about every 8 hours, nothing bad. I get to my parents who are taking care of me after surgery, and I’m getting connection time out every match. They have same internet but faster, hard-wired and all, and I’m bombed with timing out. Same with my PS4 that I brought from my apartment that was running fine last week, now has issues. Please help no one has a solution and your trouble shooting is not the issue.
Community ManagerHey all, another user was able to resolve their connection issues by following these steps.
I'm having the same problem on pc and this has never happened before and it's season 2 now
sosio disculpa pero tengo un problema .yo estaba jugando y me lebante ,y cuando fui a entrar me pone que no puedo conectarme ala ea .si yo estaba jugando que puede ser eso
Hey! it did the same with me but somehow it fixed itself in the new season last time (season 3 when watson came out, it fixed next season) and i followed all their steps but nothing worked! it says "Unable to connect to EA Servers"
yes I was up untill now this 8s something new it's been doing and nothing helps
Community Manager
