Hey all, another user was able to resolve their connection issues by following these steps.
I was only able to play 1 game and since then, nothing
Community Manager@growndan Please run the UO trace in these steps http://bit.ly/ConnectivityBTS under "Test Your Connection" and post the results so we can determine the cause of the connection problem.
I have done that
see below
I play on Xbox and I have a constant issue with the game, it will kick me out mid match saying "unable to connect to EA servers" and it's really annoying. I've tried uninstalling and reinstalling the game and nothing is working. do you guys know this is a issue, are you planning on fixing it, and when can we expect a fix for the game? that's all I wanna know please and thank you
I too am having the same problem (on PC). Since the release of the game, I have been getting the “Unable to connect to EA severs,” when I first load up the game. If I am lucky enough to even get into a game, right after the game finishes it sends me to that page. This has been happening since the release, only allowing me to play around 3 games. I am able to play Steam games and Fortnite excellent. I am very disappointed and frustrated to be receiving this, but I do understand this is a new game. If there is any fix to this problem please let me know. @EA_Cade
@EA_Cade wrote:@growndan Please run the UO trace in these steps http://bit.ly/ConnectivityBTS under "Test Your Connection" and post the results so we can determine the cause of the connection problem.
So whenever I play with most people I can connect to games perfectly fine, but my brother and I both have our own xbox, and we are both on the same internet. Whenever we search for a game together it kicks out whoever the party leader was and puts the the other in a game. Please help this is insanely annoying
I've got the same problem. But I don't have any computer to make the test.
I too haven't been able to play the game today. Same problem I have tried everything. I keep getting kicked to the title screen. Mtly average game is lasting about 30 seconds
Hey im from south Africa and haven't been experiencing this problem until now when I look at the data center the pings are running from 800 onwards at this point its unplayable any suggestions? Maybe consider gifting us servers??
Can u help me every time I play a game its fine but after that game I join a new one and in the middle of that game it kicks me out saying I have to visit ea.unable to connect and here I am
I have gave apex alot of support via apexcoins. I really hope I dont lose my account for nothing
Same in the Netherlands
@Active_SkullI can vowe for that. Unfortunately. However, some friends are able to play.
No issues with connections
message has disappeared from the support page, can anyone confirm they can login now? https://help.ea.com/en/apex-legends/apex-legends/
Nope, still not working for me ☹️
This is ridiculous they just need to fix this problem already instead of some of the stupid updates they're throwing in
just tried myself ☹️
Checked twitter, might not just be Apex but all EA games https://twitter.com/search?q=%23EAHelp&src=typed_query
It's back! I'm in!
Community Manager
