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EA_Cade
The Sims Team
7 years ago@Perpetualxlight Last ditch effort - Try going through these steps https://support.xbox.com/en-US/xbox-one/console/reset-console-to-factory-defaults please and make sure you select "keep my games & apps" or you'll have to reinstall everything.
Fingers crossed
7 years ago
Okay! I will give that a try. I'm heading to work but I'll try it when I get off and I'll let you know if that works!