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TOBYKOOLEN's avatar
2 years ago
Solved

Apex Legends won’t start after latest update

Since the Apex update of the newest season on my Xbox Series X the game doesn’t launch. When I start the game, I get to see EA introduction video and afterwards it returns to the home screen of my Xbox. I already tried to reinstall the game but same problem remains… I know players on a different console which are experiencing the same problem. Any tips or news on a fix?

2 Replies

  • When I went into apex it’s said something about a teen account and to upgrade it but when I tried to put in my email it keeps saying that is is a duplicate but it is the one I use for the account and I try to put different ones but it doesn’t let me and it says a email that I don’t have and I can’t do anything it just keeps me on the page and won’t let me get out of the page plsss help I want my account back