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Hello, @ThunderKiller815
Thanks for the update. I'd like you to load into the network settings screen on your console and let me know what it says for the NAT type. Also, you could try using alternate DNS settings with these instructions. If you don't see a difference, try the Google DNS servers. Those are: Primary alt number 8.8.8.8 - Secondary alt number 8.8.4.4.
It says it's on NAT type 2 and my dns server already is the google one
- EA_Aljo4 years ago
Community Manager
Thank you. Next, try rebuilding your database with the steps here and restore your licenses with these instructions.
- 4 years ago
@EA_Aljo I did that today but it still wasn't fixed.
- EA_Aljo4 years ago
Community Manager
Thanks for getting back to me. Try deleting the personal saved data for Apex. To do that, on your PS4, go to Settings/Storage/System storage/Saved Data. Locate Apex Legends and delete the saved data. Let me know if that makes a difference or not.
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