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ThunderKiller81's avatar
ThunderKiller81
4 years ago

Apex not working properly

For some reason apex won't let me play with my friends. First of all when I go into a lobby with my friends I always tet left behind in the lobby while their already in a match. It only says party me...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

Hello, @ThunderKiller815 

Thanks for the update. I'd like you to load into the network settings screen on your console and let me know what it says for the NAT type. Also, you could try using alternate DNS settings with these instructions. If you don't see a difference, try the Google DNS servers. Those are: Primary alt number 8.8.8.8 - Secondary alt number 8.8.4.4.

ThunderKiller81's avatar
ThunderKiller81
4 years ago

It says it's on NAT type 2 and my dns server already is the google one

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @ThunderKiller815 

    Thank you. Next, try rebuilding your database with the steps here and restore your licenses with these instructions.

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        4 years ago

        @ThunderKiller815 

        Thanks for getting back to me. Try deleting the personal saved data for Apex. To do that, on your PS4, go to Settings/Storage/System storage/Saved Data. Locate Apex Legends and delete the saved data. Let me know if that makes a difference or not.

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