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FilthySauce77's avatar
FilthySauce77
4 years ago

Apex says controller disconnected, but it’s working fine on Xbox menu??

apex had a recent update for new consoles (Xbox series x) and now my controller witch works fine, isn’t showing as connected to apex menu. But I hit the home button and it works fine? Wth is going on...
AbC6232a2470350's avatar
AbC6232a2470350
4 years ago
@EA_Kent wrote:

Hey everyone, 


Thanks for the additional info. 


We're still looking into this. We appreciate your patience while we're investigating. 

Hello EA, do you have any updates on this fix? I have tried all suggested fixes and nothing seems to be working. Please help get this sorted.

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
4 years ago

@AbC6232a2470350 

I'm sorry, but I don't have any new updates on this just yet. Hopefully we'll have more news to share soon. 

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