I’ve been trying to download this game for the last 3 hours and I have no idea why it isn’t working. It has nothing to do with my computer or internet, but I’ve tried uninstalling, running a clean windows boot, signing in and out, but it still says “verifying game files” and then gives me an error 2 minutes later.
What does the error say? And are you talking about Apex Legends instead of the Sims 4?
“An unexpected error has occurred. Please try again in a few moments. Error: -4:504.”
And are you talking about Apex Legends?
I moved your thread to the Apex board.
From the error code I would assume a connection or account issue.
In this case you should contact EA directly. If you are not from the US change the country in the top right corner.
If you have trouble with the contact attempt look at this guide.
I had the exact problem too, its annoying cos i want to play apex so badly.
For me it says verifiying game files, and withn 10-15 seconds it says unexpected error and please try again in a few moments. Pls help me someone, ive tried many ways by reinstalling orgin, using a dofferent account , changing the download location, etc
Please help me figure this out, i want to play this game so badly!
Please try the accepted solution here: https://answers.ea.com/t5/EA-General-Questions/Error-196620-0/m-p/4508642
