apex wont download it keeps saying preparing and gets stuck at 8.45gb

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RTX 2070
Enter RAM memory size in GB 16gb
What is your gamertag/PSN ID/EA Account name? sqwashiee
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. in the origin launcher the download is stuck
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. ...
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? havent played in ages
When did this happen? (dd.mm.yy hh:mm) today 2019/7/27
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? the dumb download is stopped by the preparing thing and it stuck on 8.45gb no matter how much i leave it please fix your launcher it has so many bugs
What should be happening instead? downloading duh
Steps: How can we find the bug ourselves? by using your launcher for once

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its stuck on 8.45gb on preparing and its not downloading and its annoying please i just want to play the game