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BOBThegamer127's avatar
BOBThegamer127
2 years ago
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Apex

Hi there, I am having issues with apex cross progression i have 3 accounts total and the one on my xbox has everything i wanna transfer onto my PC. yesterday i tried to log into that account and tran...
cross-progression
  • EA_Illium's avatar
    EA_Illium
    2 years ago

    Hey @BOBThegamer127 

    Was the Xbox account ever linked to a previous EA account? If so your progress is stored at the EA account level and would be on the previous EA account, to attempt to restore your progress and items you would need to link it back to its original EA account. 

    Besides that, to confirm if you started playing on a platform after the October 26 cut-off progress items would not be eligible for transfer. 

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hey @BOBThegamer127 

Was the Xbox account ever linked to a previous EA account? If so your progress is stored at the EA account level and would be on the previous EA account, to attempt to restore your progress and items you would need to link it back to its original EA account. 

Besides that, to confirm if you started playing on a platform after the October 26 cut-off progress items would not be eligible for transfer. 

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