Forum Discussion
Hi kanademaster,
First, thank you for putting together such a detailed and well-structured post about your situation. We truly appreciate you taking the time to provide all the context, including your account history and the steps you've already taken.
I want to sincerely apologize for the extended wait you've experienced for a response to your original appeal. Waiting four weeks without a meaningful update is an incredibly frustrating experience, and it is certainly not the standard we aim for.
I can see that you've followed the advice of our support team by submitting a new appeal. For account privacy and security, we are unable to review account sanctions or check the status of an appeal here on the forums, as this is handled exclusively by our dedicated Terms of Service team.
Now that you have submitted a new appeal, your case is back in the queue for that team to review. Given this, I must ask for your patience while they investigate. I understand that waiting longer is a difficult ask, but submitting the new appeal is the correct step to ensure your case is re-evaluated.
We appreciate your long-term dedication to Apex Legends, and I'm very sorry again for the frustrating process you've been through.