Forum Discussion

7 years ago

Solved

Application r5apex.exe has been blocked from accessing Graphics hardware

Product: Apex Legends Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number nVidia Geforce GTX 1080ti Aorus Xtreme edition Enter RAM memory size in GB 16 What is your gam...

DeltaSabre69
7 years ago
I'd completely forgotten about this thread... the issues came back for me after a little while.
Turned out it was due to RAM compatibility with my board. I was running the XMP profile so I downclocked it a bit ( from 3866 to 3600 ) and I've not had any problems since

Jungle-Beard

7 years ago

@DeltaSabre69 wrote:
Hey,
I have added all subfolders of C:\Program Files(x86)\Origin and \Origin Games to the exclusion list for my AV.
Still having issues. I'm working with nvidia support too so I'll update here when I get an outcome

Which AV are you using? Knowing that would be helpful.

DeltaSabre69

7 years ago

Its Avast Home

Jungle-Beard
7 years ago
I may be wrong, but it sounds like you are adding the acceptions to the Avast Scanner, which only skips them over when scanning for viruses.
I'm not very familiar with Avast, but you should be adding the acceptions to the firewall side of things.
https://support.avast.com/en-us/article/Antivirus-Firewall-Application-Rules
You should be adding the executable to the acception list, which should then resolve the issue. It's the firewall that is messing you up, and not the files themselves.
If you don't want to take any risks, you can easily test it but turning avast completely off and play a round or two in game. If the issue doesn't happen, it's definitely the firewall causing the issue.
- DeltaSabre69
  7 years ago
  I don't use avast firewall, only windows.
  
  I'm also getting this same error on other games now, ones that I've been playing for years so I think this is a bigger problem than I originally thought.
  
  I'm currently uploading a crash dump to nvidia so let's see what comes out of that.
  - Jungle-Beard
    7 years ago
    Windows firewall has a few issues. Make sure to update to newest windows drivers.
    https://support.microsoft.com/en-ca/help/4027667/windows-10-update
    You can also try turning windows firewall off and testing to see if that helps any.
    You can also try adding the program to windows firewall acception list:
    https://www.tomshardware.com/news/how-to-open-firewall-ports-in-windows-10,36451.html (Not sure how old this guide is, but hope it helps. )
    If you are using an older version of windows, well I hope EA can help.

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