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GreedieNewb's avatar
GreedieNewb
5 years ago
Solved

Ascension Soundtrack Missing

The Ascension soundtrack isn't available on my account, I'm on PS4, I'm still on the season 0 soundtrack
  • EA_Atic's avatar
    EA_Atic
    5 years ago

    Hey @GreedieNewb  Could you try to power cycle the console and see if that helps. 

     

    Power cycle the PS4 system

    1. Completely turn off the PS4 by holding the power button.
    2. Wait for the power light to stop flashing, then remove the power cable and leave the PS4 system for 20 minutes.
    3. Reconnect the PS4 system and turn it on.

    /Atic 

EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
5 years ago

Hey @GreedieNewb  Could you try to power cycle the console and see if that helps. 

 

Power cycle the PS4 system

  1. Completely turn off the PS4 by holding the power button.
  2. Wait for the power light to stop flashing, then remove the power cable and leave the PS4 system for 20 minutes.
  3. Reconnect the PS4 system and turn it on.

/Atic 

  • GreedieNewb's avatar
    GreedieNewb
    5 years ago

    Hi Atic, I followed the steps twice and it didn't fix the problem.  The second try I left the console unplugged for a few hours instead of just 20mins.

    Should the soundtrack be showing in the sound customization menu? I see soundtracks for previous seasons but none for season 7.

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