Audio cuts out
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1070 OC
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? Nexdoreum
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. N/A
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Any
Which Legends were your squad mates using (if applicable)? Any
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Anywhere
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Anything
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? It varies.
When did this happen? (dd.mm.yy hh:mm) 11.08.19 Approx 11:30 GMT+0
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? No sound plays for enemy footsteps, grenades (including no grenade icons), dropping from the ship/jump tower or gunfire.
What should be happening instead? Sound should play
Steps: How can we find the bug ourselves? I don't know. Play until the bug occurs, I guess.
This has been happening a decent amount since I started playing Apex again for Season 2. The sound will randomly cut out often causing me and my squad to get killed by a team we couldn't hear. I've been in a fight, hid in a corner to heal and seen a Wratih and a REX'd up Octane sprinting passed 20 feet infront of me and heard nothing. I've taken damage without hearing anything, only to realise there's a guy with a Longbow up on Skull Town skeleton ~200m away shooting at me. An enemy Pathfinder on the otherside of a wall using his grapple to get away from me made no sound. Grenades landing in the building my squad is in with no icons, no sound and no lines from the characters playing, then our entire squad died from 2 Arc Stars and a grenade going off we had no idea were thrown in. People climbing onto the roof of a building (including Pathfinder Grappler/Zipline) we are in but not knowing because we can't hear anything until they start shooting at us. It's putting off ranked due to the amount of times we were in a winning position and then dying to this *. Oh and Bloodhounds scan doesn't always work, chased a guy down today and he ran into a small two room building. I scanned to see exactly where he was and 'No hostiles detected' came up even though I heard him healing up.
