Forum Discussion

ScarySquirrel's avatar
7 years ago
Solved

Audio issues on Xbox

I am having audio issues in every game I play on Xbox, either the sound cuts out completely or I can only hear certain sounds, often I cannot hear my own gunfire or the footsteps of other people. Sometimes the sound is stuttering as if it is lagging somehow. 

This happens regardless of whether I am using a headset or not. My audio setup is a 2.0 speaker setup through a Marantz amp via optical cable. When using my headset it is a Hyper X Cloud II headset plugged directly into the Xbox controller.

This happens every game and it's really ruining it at the moment. Anyone else having similar issues or know of a fix?

  • EA_Cade's avatar
    EA_Cade
    7 years ago

    Sorry for the delay, this has been raised to the Apex team for investigation - Thanks for all the information you were able to provide. 

    Marking as resolved for visibility only.

38 Replies

  • The same thing just randomly started happening to me I played all day untill 5 when the wife got home. Now i am staying up late to play some more but i have absolutely no sound in game on apex at all. Even in the lobby. (Pressing y to start match) no sound. Please fix soon as the game is unplayable at this point.

  • StealthyKeanu's avatar
    StealthyKeanu
    6 years ago

    Currently just started experiencing the issue and I cannot do these as I am a console peasant.  I've enjoyed about three matches today and now every game after my audio has completely cut out. It normally happens around extreme sounds like the initial jump or jump balloons. Sometimes ill just be walking and it'll go out. My gamertag is Stealthy Keanu 

    Please assist

  • Onedeepboy's avatar
    Onedeepboy
    5 years ago

    This has just started happening to me and I’ve tried every method there is and it keeps happening please help me fix this

  • @ScarySquirrel Season 10 has made the game unplayable and I've been with Apex since launch. Audio has been going out in clutch fights. Tried reinstalling same issue. Cant hear teammates unless im facing them. I'm waiting to play again once a patch is released. Smdh

  • Strange_Plaz's avatar
    Strange_Plaz
    4 years ago

    Hiya, 6th Feb 2022 and im starting to have this problem too. Whenever i boot up apex on my xbox the audio is fine in the lobby & i can hear things. This is right up until i go into a match and land on the map. Once i land the audio cuts out completely & i cant hear anything even after that match is finished, there isnt even audio in the lobby.

    Closing and opening the app doesnt work as it just does the same thing all over again. Ive tried the other solutions in this forum and still nothing, anything else i can do to solve this? I want to be able to complete my battle pass before the season ends but the game is unplayable for me.

  • DannyxZombie's avatar
    DannyxZombie
    4 years ago

    April 19 2022,

    STILL NOT FIXED

    How has it been 3 years and still no fix?

    I've been having this issue for at least a year or so that I can remember.

    is it even an Apex issue or is it a Xbox/Xbox controller issue?