Hi, Im really new to this so I don't really know what to say. But my problem is that my in game audio is really quiet, I'm not talking about foot steps or anything in particular, but just in general. I've updated all my drivers and have tried other games on steam and the audio is fine. But when playing Apex Legends or Titan Fall 2 the audio is extremely quiet, I've tried everything I know and google doesn't really have any answers and I would really appreciate the help.

From your desktop right click on sounds and select open volume mixer while Apex is open. Then scroll till you find it. It seems to lower the volume on its own this way for some reason and most of the time it sits at half of the total system volume so up it so its equal to general volume and you should be golden.

@EA_Darko i have the same problem but i can't change my headphones to anything or configure them in the settings? Do you have any solutions?

@pledgedpluto I'm having the same issue. I'm using a Razer Kraken V2 7.1All my other games are fine but Apex and Titanfall 2 are way to quiet.

@jokwax I'm using the exact same headset, that's really weird. I've disabled all chroma apps so that they don't control the lightning but nothing change

Hi guys,From yesterday i have some problem with sound on APEX LEGENDS, if somebody is behind/left/rifght i can't hear them or hear any shoots. I don't know why, but after 10 games i still have this problem...and YES its only on APEX, other games, like BF5 works fine. I have seen that many players had this problem but only for 1 or 2 games, and then disepear. Can i get some help???

Audio too quiet in Apex Legends | EA Forums

25 Replies

jokwax
6 years ago
@pledgedpluto I'm having the same issue. I'm using a Razer Kraken V2 7.1
All my other games are fine but Apex and Titanfall 2 are way to quiet.
pledgedpluto
6 years ago
@jokwax I'm using the exact same headset, that's really weird. I've disabled all chroma apps so that they don't control the lightning but nothing change
huskyeyess
6 years ago
Hi guys,
From yesterday i have some problem with sound on APEX LEGENDS, if somebody is behind/left/rifght i can't hear them or hear any shoots. I don't know why, but after 10 games i still have this problem...and YES its only on APEX, other games, like BF5 works fine. I have seen that many players had this problem but only for 1 or 2 games, and then disepear. Can i get some help???
EA_Darko
Community Manager
6 years ago
Hey @pledgedpluto and @jokwax I know that there have been a couple of issues that some users have seen with 7.1 headsets.

Let's try the following, can you open your APEX Legends config file which should be found at C:\Users\[username]\Saved Games\Respawn\Apex\local\settings.cfg.

Once done can you scroll down till you find "sound_num_speakers." If this says 8 then it is already set for surround sound but if it is showing 2 then it means that you are only getting stereo and need to change it to an 8.

Once you have done this you need to open your windows audio settings by right-clicking on the speaker icon in the system tray and in your settings turn on "7.1 virtual surround sound."

Let me know if that helps.

Darko
EA_Darko
Community Manager
6 years ago
Hey @huskyeyess I moved your post to this thread. Would you try the steps I posted above to see if they help?

Darko
jokwax
6 years ago
@EA_Darko I changed it from 2 to 8 and changed the sound setting to surround but that's doesn't seem to help the issue. I should add that this issue is a new one, I'd been playing Apex and Titanfall just fine before last week.
RealMcdonalds1
6 years ago
From your desktop right click on sounds and select open volume mixer while Apex is open. Then scroll till you find it. It seems to lower the volume on its own this way for some reason and most of the time it sits at half of the total system volume so up it so its equal to general volume and you should be golden.
KFC_Bionic
6 years ago
Hey @EA_Darko. im having a similar issue except i play on xbox. My audio is fine on every other game but on apex its really quiet. I have my volume all on 100 but nothing helps. I can hear in 360 direction but everything is very faint. I have had the game for a ehile now and it was fine until about 2 days ago when i got on it was quiet. Any fixes?
vandamgaming
6 years ago
Yes bro thank u idk why is got turned down
CEO_SreeHarsha
6 years ago
Hey, I was playing on speaker (without head phones) sound was great. And then I connected headphones while game after sometime I disconnected headphones in-game. Suddenly the sound was too low. I tried to connect head phones again it was great. But in speakers it is low