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JethroMcBear89's avatar
JethroMcBear89
5 years ago
Solved

Audio

Hi, I play mainly on console use to be PS4 now PS5 but since playing on my PS5 I have had audio issues, mainly with chat so if I wear headphones I can hear teammates talk but if I don't wear headpho...
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    @JethroMcBear89 

    Gotcha, thanks! If it's only happening when you're playing without headphones I'm wondering if it might be an issue with audio settings. It sounds like the chat audio might be going out on a channel that wouldn't be coming through your TV speakers. 

    Have you checked your console's audio settings to see if it's set up to match your speaker configuration? If it's putting out audio to channels that don't actually have any speakers to go through that might be why you can't hear certain things. 

    /Kent

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

@zwimpy 

Got it, thanks for checking that for me! It is definitely weird that it comes and goes like that. You haven't noticed anything else strange happening in-game before it starts up? I'm really curious as to what could be triggering it. 

/Kent

zwimpy's avatar
zwimpy
5 years ago

Hi Kent,

Honestly nothing else glitches except the sound, this bug has been around for a verry long time now. I think it has something to do with a sound beeing activated by an event triggerd in game.

Everything else works fine, it's just irritating because you can't just leave and reboot the game. I have a feeling it has something to do with an audio que that the game can't load and then just keeps repeating itself every few second's. It's a subtle sound most of the time but because I game with audiofile headset and an amplifier the sound just causes irritation😅

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @zwimpy 

    I can understand that. Your suggestion makes a lot of sense. I'll pass this along. 

    /Kent

  • zwimpy's avatar
    zwimpy
    5 years ago

    Hi Kent,

    I have recently uninstalled the game and then downloaded it again. Played in stereo and with 3D audio enabled but the sound came back still. So at this point I have tried everything. Hopefully this is usefull information as well🤞.

    I have a question maybe you can pass this on to the right people?

    Would it be possible to get a seperate volume setting for the announcers voice. I like having my audio on the louder side of things but it's a verry high tone that the announers voice has. The voices of my own character or of my teammates are less intrusive but the announcer can be to much at times😅👍

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @zwimpy 

    Good suggestion, thanks!

    /Kent

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