The same thing occurred. A re-ban was received upon entering the firing range after observing the ban status was "Overturned."
Still no response is received on Twitter from Hideouts or through the case of the Overturned ban. A new ban case hasn't been initiated yet, as it doesn't seem worthwhile without obtaining a live response to prior inquiries.
Moreover, on the three previous disputes regarding the old ban (which was overturned), I didn't get a live response. So the best option would be to contact the TOS team through an EA live support agent.
I don't have time for this circus, and it seems they don't either. I don’t get paid for this, but they do receive a salary from this “work”, donations, and even payment for issuing bans to new "waves of cheaters" in reports. Meanwhile, some players have been achieving Predator ranks and boosting accounts for years or was literally a cheaters in the early seasons.
Let them handle their responsibilities and do their job.
Let’s see after weekends or after the time it takes them to respond.
For those facing a similar issue, I recommend taking your time and not giving in to emotions. Do not DISPUTE your case independently in the "BAN" section in My Cases or on MY BAN HISTORY page. Instead, contact a EA live support agent through the "START A NEW CASE > Apex > See all topics > I need help logging in to my EA Account" section. This way, you won't lose your 3 appeal tickets for your BAN and deal with disputes against automated responses from the TOS team. An agent will assist you with this. Whether this will result in the ban being removed at the moment is unknown.
Same goes for the rest of you that are going through the situation.
I haven’t kept looked away from you guys! 🙂
Hope all works well!
Some updates here:
- I didn't receive an email for the new ban, there are chances that this was just an error on how EA servers and page display the bans, so we probably never got unbanned.
- Dispute the new ban 3 times, support give the classic answers and the accounts still banned, there is no explanation of why the ban now appears as a new one.
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