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The_RebeL2468's avatar
4 years ago
Solved

Banned Account, Was AFK for 2-5 weeks,I'm military and was offline for a while.

Banned for no reason, and literally I was banned for no reason. I didn't play for over 3 weeks and when I got to my next duty station I tried joining a game and I instantly got a message saying I was...
  • CarbonCarl's avatar
    4 years ago

    Hi @The_RebeL2468 

    I’m sorry you’re having to wait so long. Unfortunately there is a backlog of these issues which means they’re taking longer than expected to fix up. It’s just a case of having to sit tight and wait it out.

    You could get in contact again and ask if any progress can be made.

    To contact the ToS Team use the following link: https://help.ea.com/en/contact-us/

    Select Origin>Choose Platform>Manage Account >Banned or Suspended account and then select an available contact option 

    As I tell many people daily, make sure 2FA is activated on your account to protect it. Nobody will access it if that is activated.

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