Forum Discussion

WhtCamy9's avatar
WhtCamy9
3 years ago
Solved

Banned for killing AFK bots in a TDM match

Many users in the forum have this problem, because killing too many AFK bots lead to account banning, I wonder if the game team and developers found that there are many AFK bots in TDM matches on Hon...
  • EA_Aljo's avatar
    EA_Aljo
    3 years ago

    Hi there, @WhtCamy9 

    I'm very sorry, but we can't help with banned accounts through Answers HQ. If you haven't submitted 3 disputes yet, you're welcome to submit another. Instructions for that can be found here. Thank you.

WhtCamy9's avatar
WhtCamy9
3 years ago
I'm glad to hear from you @EA_Aljo.

I filed 6 disputes and except for the first one I got a reply within a day and the rest of the times I got a reply immediately after sending the email,makes it sound like the later ones were not investigated at all by the Tos team.
Did the dev team notice these AFK bots? A lot of users on this forum have experienced what I have, we all put a lot into the game and to have an account banned for killing AFK bots too many times is ridiculous.
My ea id is WhtCamy9 and I would like to unban this stupid ban, you can check my dispute history and game data. Your detection system is flagging innocent users.
CT-Kano's avatar
CT-Kano
2 years ago

I have a similar issue, I made my EA account about 2-3 years ago, I think I played maybe 1 or 2 games then I didn’t login for about 2 of those years. Next time I tried to log on I got a message saying I’m banned. I quite frankly did nothing. I also had the same issue in regards to my ban not being fully investigated. Whichever Advisor is in charge of their “Support” team should be replaced, this is genuinely ridiculous. I submitted roughly 4 emails/appeals to no avail.

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